Sutherland Recruitment 2023 For Business Analyst | Work From Home | Apply Now

Sutherland Company Recruitment For Business Analyst. Candidates who completed Bachelor’s degree eligible are to apply for this position. The complete information, eligibility criteria, and requirements are provided below

Company Name	Sutherland
Position	Business Analyst
Qualifications	Bachelor’s Degree
Batch	2018/2019/2020/2021/2022/2023
Experience	Fresher / Experienced
Location	Work From Home
Salary	up to ₹4.5 LPA

Job Description:

Sutherland is seeking for an RPA Business Analyst works with the Robotics Process Automation (RPA) technology team and key stakeholders to identify, assess and create automated solutions for the business. The role is a key link between the technical team, Process Excellence, and business SMEs stakeholders to ensure effective solutions are delivered that drive meaningful and measurable business value. 

Key Responsibilities:

• Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements.
• Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams.
• Facilitate sessions with stakeholders to drive out requirements
• Conduct Process diagnostics & opportunity identification
• Establishes business case for each opportunity
• Gather non-functional requirements such as security, capacity performance, and availability
• Document and diagram the existing environment and data-flows
• Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
• Define configuration specifications and business analysis requirements
• Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
• Help design, document and maintain system processes
• Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
• Works with RPA & Technical Team members to facilitate the planning and execution of RPA projects.
• Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements.
• Identify and document best practices for ongoing RPA adoption
• Consider change management implications for the implementation of new RPA processes
• Serves as the liaison between the business community and the technical solution providers throughout the project life cycle.

Eligibility Criteria:

• Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields.
• Experience working with automation software (e.g., UiPath (preferred), Automation Anywhere, Blue Prism, PowerAutomate).
• Business Analyst Certification (UiPath, Automation Anywhere preferred)
• Experience in analyzing data to draw business-relevant conclusions
• Experience in User Acceptance Testing bringing business users into the test phase

Preferred Skills:

• Strong effective working relationships with team members, stakeholders, and management.  Demonstrate strong collaboration across all levels of the organization.
• Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
• Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation, and continuous improvement
• Understand the needs of and support a company with global operations.
• Knowledge of RPA technologies and spectrum of best practices with process automation
• Ability to design target processes to improve efficiency & effectiveness through standardization & automation
• Work with individuals to understand and build detailed process maps and business requirements documents.
• Ability to translate requirements into processes and controls
• Strong analytical skills, coupled with a logical, disciplined, and structured approach to documentation and procedures
• Flexible and dynamic personality
• Excellent spoken and written communication. Assertive and confident in raising action points with senior individuals
• Experience working on major projects
• Experience/knowledge of a range of technology platforms and solutions
• Ability to rapidly grasp processes and identify potential RPA solutions.
• Experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams.

About Sutherland

Sutherland is a global experience-led digital transformation company that helps businesses achieve non-linear growth by delivering exceptionally engineered experiences for their customers and employees. Founded in 1986, Sutherland has grown to become a leader in the BPO industry, with over 100,000 employees in over 20 countries. The company’s core capabilities include customer experience management, back-office operations, and technology solutions. Sutherland works with a wide range of industries, including banking and financial services, insurance, healthcare, retail, telecommunications, media and entertainment, technology, travel and hospitality, and logistics.

How to Apply for Sutherland Recruitment ?

• First, read through all of the job details on this page.
• Scroll down and press the Click Here button.
• To be redirected to the official website, click on the apply link.
• Fill in the details with the information provided.
• Before submitting the application, cross-check the information you’ve provided.

Apply Link : Click Here

Please read all the details on the careers page carefully

The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.