Hello friends! If you’ve been waiting for a golden opportunity in the IT support domain, here’s some exciting news. The Tech Mahindra Service Desk Technical Support Hyderabad walk-in drive is happening from 11th to 14th August, and it’s open for both freshers and experienced candidates. In this post, I’ll guide you through the eligibility, selection process, responsibilities, skills, how to apply, interview questions, company info, and more. Let’s get started!
Overview | Tech Mahindra Walkin Drive 2025
| Company Name | Tech Mahindra |
| Job Role | Service Desk Technical Support |
| Qualification | Diploma/Graduation |
| Experience | 0 to 5 Years |
| Salary | Upto 3.5 LPA |
| Location | Hyderabad |
Eligibility Criteria | Tech Mahindra Walkin Drive 2025
1) Education Graduation is not mandatory; candidates from any educational background can apply.
2) Experience Freshers with excellent communication skills or experienced professionals with 6 months to 5 years of voice-based technical support experience are eligible.
3) Technical Knowledge Understanding of PC/Laptop troubleshooting, hardware & software, networking concepts, VPN, and Active Directory.
4) Communication Skills Strong verbal communication skills in English are essential for handling international voice process.
5) Availability Immediate joiners are preferred, and candidates must be comfortable with rotational night shifts and working from the office.
Selection Process | Tech Mahindra Walkin Drive 2025
1) Walk-In Registration: Candidates must attend the drive at the given venue between 11th and 14th August and register themselves at the reception desk.
2) Document Verification: Carry your updated resume, Aadhar card, and ensure “Aniketh” is mentioned on top of your resume for verification purposes.
3) Technical Evaluation: A short technical round will test your knowledge in troubleshooting, networking, VPN configuration, and other technical support areas.
4) HR Interview: The HR team will assess your communication skills, shift flexibility, and suitability for the role.
5) Offer Letter: Successful candidates will receive the offer letter after completing all evaluation rounds and verifications.
6) Onboarding Process: Complete joining formalities, receive your joining kit, and start your role at Tech Mahindra.
Roles & Responsibilities | Tech Mahindra Walkin Drive 2025
1) Handle Customer Interactions – Respond to customer requests through phone, email, and chat, ensuring prompt and polite communication at all times.
2) Troubleshoot Hardware & Software Issues – Resolve Level 1 and some Level 2 technical problems, including remote troubleshooting for PCs and laptops.
3) Support Networking & VPN Configuration – Assist with LAN/WAN issues, VPN setup, and basic network troubleshooting for clients.
4) Maintain Accurate Records – Use ticketing tools to log issues, track progress, and document solutions for future reference.
5) Provide After-Hours Support – Participate in on-call support rotations to address urgent technical concerns outside of regular hours.
Skills & Competencies | Tech Mahindra Walkin Drive 2025
1) Technical Troubleshooting – Ability to quickly identify and resolve hardware, software, and connectivity issues.
2) Networking Knowledge – Familiarity with LAN/WAN setups, VPN configuration, and basic networking protocols.
3) Customer Service Orientation – Patience and professionalism when dealing with technical issues for global clients.
4) Tool Proficiency – Experience with ticketing systems and email configurations like Outlook.
5) Adaptability & Shift Readiness – Comfort with rotational night shifts and the ability to work in a fast-paced environment.
On The Day Of Interview | Tech Mahindra Walkin Drive 2025
1) Two Copies of Resume/CV: Bring two printed copies of your updated resume. These will be used for distribution among interviewers or for documentation purposes.
2) Identification Proof: Government-issued photo identification (e.g., Aadhar card, passport, driver’s license) for verification.
3) Educational Certificates: Copies of academic transcripts, degree certificates, or any relevant certifications mentioned in your resume.
4) Previous Employment Documents (if applicable): Offer letters, experience certificates, or any other relevant documents from previous employers.
5) Any Other Relevant Certifications/Documents: Copies of additional certifications, awards, or documents relevant to the role or your skills (if applicable).
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How to Apply for Tech Mahindra Walkin Drive 2025?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
| Role | Service Desk Technical support |
| For More Details | Click Here |
| Timings | 11.00 AM – 2.00 PM |
| Address | Tech Mahindra Bahadurpally |
| Day | 11th August – 14th August |
| Contact | Aniketh |
General Interview Questions | Tech Mahindra Walkin Drive 2025
General Questions Interview Questions
1) Tell me about yourself.
How to answer: Provide a short introduction including education, skills, and why you’re interested in technical support roles.
2) Why do you want to join Tech Mahindra?
How to answer: Mention its global presence, career growth opportunities, and the chance to work on international projects.
3) How do you handle a difficult customer?
How to answer: Stay calm, listen actively, empathize, and provide a clear, step-by-step resolution.
4) Are you comfortable working night shifts?
How to answer: Clearly express your willingness to adapt to rotational shifts as per the role’s requirement.
5) What are your strengths and weaknesses?
How to answer: Highlight technical knowledge and communication skills as strengths; for weaknesses, mention a skill you’re actively improving.
Role-Specific Interview Questions
1) How would you troubleshoot a slow computer remotely?
How to answer: Explain steps like checking resource usage, removing unnecessary startup programs, scanning for malware, and verifying updates.
2) Can you explain the difference between LAN and WAN?
How to answer: LAN connects devices in a local area like an office, while WAN covers a broader area, often connecting multiple LANs.
3) How do you configure a VPN for remote access?
How to answer: Discuss steps like installing VPN software, entering credentials, and verifying connectivity through ping tests.
4) What steps would you take if a user cannot log in due to Active Directory issues?
How to answer: Verify credentials, check account status, reset password if needed, and ensure network connectivity.
5) How do you configure Outlook for a new user?
How to answer: Provide steps to add a new account, enter credentials, set up server details, and test sending/receiving emails.
About the Company | Tech Mahindra Walkin Drive 2025
Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services and solutions. Part of the Mahindra Group, it operates in over 90 countries and serves various industries, including IT services, telecommunications, and customer support. With a focus on innovation and customer-centric solutions, Tech Mahindra continues to be a top choice for tech professionals seeking global exposure and career advancement.
Conclusion | Tech Mahindra Walkin Drive 2025
That’s all for today’s update on the Tech Mahindra Service Desk Technical Support Hyderabad walk-in drive. If you meet the eligibility and are looking for a chance to start or grow your career in IT support, make sure you attend between 11th and 14th August. I’ll catch you in the next blog with more job updates—don’t miss this opportunity!
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Frequently Asked Questions | Tech Mahindra Walkin Drive 2025
1) What are the walk-in dates for this drive?
Ans: From 11th August to 14th August, between 11:00 AM and 2:00 PM.
2) Where is the walk-in location?
Ans: Tech Mahindra Bahadurpally, Hyderabad.
3) Is graduation required for this role?
Ans: No, graduation is not mandatory.
4) Are freshers eligible?
Ans: Yes, freshers with excellent communication skills can apply.
Disclaimer | Tech Mahindra Walkin Drive 2025
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.