NatWest Company Recruitment For Customer Service & Operations Analyst . Candidates who completed Bachelor’s or Master’s degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below
| Company Name | NatWest |
| Position | Customer Service & Operations Analyst |
| Qualifications | Bachelor’s or Master’s degree |
| Batch | 2018/2019/2020/2021/2022/2023 |
| Experience | Fresher |
| Location | Chennai, India |
| Salary | ₹4.4 LPA (Expected) |
Job Description
This role is based in India and as such all normal working days must be carried out in India.
Join us as a Customer Service & Operations Analyst
As a Customer Service & Operations Analyst, you’ll be responding to queries from customers promptly and tactfully within our SLAs. We’re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times.
Key Responsibilities
- We’ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs
- You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries
- You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis
Eligibility Criteria:
- Bachelor’s degree
Preferred Skills:
In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge. You’ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines.
You’ll also demonstrate:
- An awareness of changes in trends, policies and regulations
- An understanding of our industry and its customers
- Experience of managing stakeholder relationships
- As well as this, you’ll need at least one year experience in payments, reconciliations and swift messaging.
About Natwest
Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.
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The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.