Hello everyone, welcome back to another daily job update. Today, I’m sharing a new full-time opportunity released by DXC Technology for the role of Analyst II Software Engineer, primarily aligned with a Helpdesk Executive profile, based in Bangalore, India. In this blog post, I’ll explain everything you need to know about the DXC Technology Analyst II Software Engineer Job 2025, including eligibility criteria, selection process, roles and responsibilities, skills and competencies required, interview questions for freshers, how to apply, and details about the company. If you’re looking to start or grow your career in IT support and software services, make sure you read this post till the end.
Overview | DXC Technology Recruitment 2025
| Company Name | DXC Technology |
| Job Role | Software Engineer |
| Qualification | BCA, Diploma, B.Com, or BBA |
| Experience | Fresher |
| Salary | INR Upto 7 LPA |
| Location | Bangalore |
Eligibility Criteria | DXC Technology Recruitment 2025
1) Education: BCA, Diploma, B.Com, or BBA from a recognized university or institution.
2) Experience Level: Freshers and early-career candidates with basic technical knowledge are eligible to apply.
3) Technical Knowledge: Basic understanding of system diagnostics, application troubleshooting, and IT support fundamentals.
4) Language Proficiency: Proficiency in Kannada and English for effective user communication and support.
5) Work Location: Willingness to work full-time from Bangalore, India, based on business and project requirements.
Selection Process | DXC Technology Recruitment 2025
1) Application Submission: Candidates must submit their application through the official DXC Technology careers portal by filling in accurate personal, educational, and professional details.
2) Resume Screening: The recruitment team reviews applications to shortlist candidates based on eligibility, educational background, communication skills, and basic technical understanding.
3) Test / Interview (Related to the Role): Shortlisted candidates may be invited for a technical or role-based interview focusing on helpdesk support scenarios, troubleshooting fundamentals, and problem-solving ability.
4) HR Interview: This round evaluates communication skills, language proficiency, willingness to work in support roles, and alignment with DXC Technology’s work culture.
5) Document Verification & Offer Letter: Selected candidates are required to submit academic and identity documents for verification, after which the official offer letter is issued.
6) Onboarding Process: Once the offer is accepted, candidates complete onboarding formalities and join the organization as per the scheduled joining date.
HP Launches 4 Free Communication Courses: Boost Your Skills Now!
Roles & Responsibilities | DXC Technology Recruitment 2025
1) User Support Handling: Respond to user queries through phone calls, emails, or ticketing systems while maintaining a professional and customer-friendly approach at all times.
2) Ticket Management: Log, track, and manage support tickets using ticketing tools, ensuring proper documentation and regular status updates until resolution.
3) Technical Troubleshooting: Provide first-level technical assistance for system diagnostics, application issues, and basic hardware or software troubleshooting.
4) SLA Compliance: Ensure issues are resolved within defined Service Level Agreements to maintain service quality and customer satisfaction.
5) Issue Escalation and Collaboration: Escalate unresolved or complex issues to appropriate technical teams with clear documentation and collaborate with team members for smooth operations.
Skills & Competencies | DXC Technology Recruitment 2025
1) Communication Skills: Strong verbal and written communication skills to clearly understand user problems and explain solutions effectively.
2) Technical Fundamentals: Basic understanding of system diagnostics, application support, and troubleshooting processes used in IT helpdesk environments.
3) Problem-Solving Ability: Ability to analyze issues logically, identify possible solutions, and resolve problems efficiently at the first level.
4) Team Collaboration: Comfortable working independently as well as collaboratively within a team to share knowledge and support collective goals.
5) Customer-Focused Mindset: Strong focus on delivering quality support while maintaining professionalism, patience, and empathy with users.
Harvard Offers Free Online Tech Courses: Learn Python & AI Now!
How to Apply? | DXC Technology Recruitment 2025
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
Apply Link: Click Here
Join Our Telegram Channel: Click Here
Join Our Whatsapp Group: Click Here
General Interview Questions | DXC Technology Recruitment 2025
General Questions
1) Tell me about yourself.
How to Answer: Briefly talk about your education, interest in IT support, communication skills, and why you are applying for the DXC Technology Analyst II Software Engineer Job 2025.
2) Why do you want to work at DXC Technology?
How to Answer: Mention DXC’s global presence, learning opportunities, structured support environment, and career growth in IT services.
3) How do you handle pressure or multiple user issues at the same time?
How to Answer: Explain how you prioritize issues based on urgency, stay calm, and follow defined processes to resolve problems efficiently.
4) What are your strengths and weaknesses?
How to Answer: Highlight strengths such as communication or problem-solving and mention a weakness along with how you are improving it.
5) Are you comfortable working in a support role and following SLAs?
How to Answer: Show willingness to work in a structured environment and emphasize your understanding of service quality and timelines.
Role-Specific Questions
6) What is a helpdesk or service desk role?
How to Answer: Explain that a helpdesk provides first-level technical support, handles user queries, and ensures issue resolution or escalation.
7) How would you troubleshoot a system that is not responding?
How to Answer: Describe basic steps such as checking connectivity, restarting services, identifying error messages, and escalating if needed.
8) What is a ticketing system and why is it important?
How to Answer: Explain that a ticketing system helps track issues, ensure accountability, and meet SLA requirements.
9) How do you handle a user who is frustrated or upset?
How to Answer: Mention listening patiently, showing empathy, communicating clearly, and resolving or escalating the issue professionally.
10) Why is documentation important in IT support?
How to Answer: Explain that documentation helps in tracking issues, knowledge sharing, and faster resolution in future cases.
About the Company | DXC Technology Recruitment 2025
DXC Technology is a global IT services and solutions company that helps organizations run their mission-critical systems and operations while modernizing IT and optimizing data architectures. With a strong focus on innovation, collaboration, and customer success, DXC Technology serves clients across multiple industries worldwide. The company emphasizes in-person collaboration while offering flexibility to support employee wellbeing, productivity, and diverse work styles. DXC is committed to creating an inclusive work environment where employees can learn, grow, and thrive professionally.
Conclusion | DXC Technology Recruitment 2025
That brings us to the end of today’s detailed job update on the DXC Technology Analyst II Software Engineer Job 2025. This role is a great opportunity for freshers and early-career candidates who want to start their journey in IT support and software services. If you meet the eligibility criteria and are interested in building a stable career in the IT industry, do not miss this opportunity. Thank you for reading, and I hope this blog helped you understand the role clearly. I’ll meet you again in the next blog post with another important job update, so stay connected and keep applying.
Get Access to 60+ Free online courses from Standford
Frequently Asked Questions | DXC Technology Recruitment 2025
1) Is the DXC Technology Analyst II Software Engineer Job 2025 suitable for freshers?
Ans: Yes, this role is suitable for freshers with basic technical knowledge and strong communication skills.
2) Are both Kannada and English mandatory?
Ans: Yes, proficiency in both Kannada and English is required to communicate effectively with users.
3) Does DXC Technology provide training for this role?
Ans: Yes, selected candidates typically receive onboarding and role-specific training.
Disclaimer | DXC Technology Recruitment 2025
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.