Top BPO Job Openings in Bengaluru for 2025. If you’re looking to build a career in customer service, Bengaluru is buzzing with opportunities from some of the world’s leading companies. From retail giants like Tesco, to customer experience leaders like Concentrix, industrial tech innovators such as TE Connectivity, and service-driven organizations like Conduent—each company is offering roles that put communication, problem-solving, and customer focus at the heart of what you do. These positions not only allow you to work in dynamic, multicultural environments but also help you grow professionally while contributing to global operations. Whether you’re just starting out or have a few years of experience, these openings could be the stepping stone to an exciting and rewarding career.
Tesco – Associate, Chat Support
Company Overview:
Tesco is a global retailer with a strong presence in India through its Bengaluru operations, delivering services that support millions of customers worldwide. Tesco in Bengaluru focuses on simplifying processes, driving innovation, and enabling agility through technology and data solutions. Tesco Business Solutions (TBS), established in 2017, plays a vital role in building sustainable capabilities, reducing complexity, and creating impactful outcomes that strengthen Tesco’s global operations.
Location:
This role is based in Bengaluru, India, where you will be part of Tesco’s dynamic team. The Bengaluru campus offers a collaborative work environment with modern facilities that promote professional growth, wellbeing, and work-life balance. As part of a global network, you will gain exposure to diverse teams and international projects, contributing to Tesco’s mission of serving customers, communities, and the planet better every day.
Role Responsibilities:
As an Associate – Chat Support, you will handle first-line customer queries through written communication channels, ensuring timely and effective resolutions. You will follow Tesco’s Business Code of Conduct, act with integrity, and deliver consistently against agreed service standards. The role includes maintaining knowledge of processes, supporting team performance metrics, resolving issues, and ensuring customer satisfaction through empathy and professionalism. You will also work in roster shifts, actively engage in continuous improvement, and contribute to delivering strong Net Promoter Scores (NPS).
Eligibility Criteria:
Candidates should have strong customer service orientation, preferably with experience in written communication support. Excellent written English, conflict resolution skills, and the ability to work collaboratively in a team environment are essential. Proficiency in typing, accuracy, empathy, and customer focus are highly valued. Basic knowledge of Microsoft Office tools such as Outlook is required. A proactive attitude, willingness to learn, and commitment to delivering high-quality service will make you successful in this role.
How to Apply: Click here to apply through Tesco Career’s Website
Also Read: 6 Internships And Job Updates For Freshers
Concentrix – Customer Service Representative
Company Overview:
Concentrix is a global leader in customer experience solutions, providing innovative services across industries to help clients build stronger customer relationships. With a focus on delivering excellence, Concentrix combines technology, talent, and process expertise to create seamless and meaningful customer interactions. The company is committed to fostering diversity, growth, and employee well-being while maintaining the highest standards of integrity in its operations worldwide.
Location:
This role is based at Concentrix’s Bengaluru office (Manyata Tech Park, Block D4, 6th Floor). The workplace offers a collaborative, fast-paced, and supportive environment where employees have access to global exposure and career development opportunities. As part of a vibrant team, you will contribute to Concentrix’s mission of enhancing customer satisfaction and driving business performance.
Role Responsibilities:
As a Customer Service Representative, you will interact with customers through inbound and outbound calls, as well as online channels, depending on client requirements. You will be responsible for resolving routine queries, clarifying customer needs, and providing accurate information in a courteous and professional manner. Your role includes documenting cases, tracking issues, offering additional products or services where relevant, and ensuring service delivery meets contractual performance standards. In some programs, you may also be involved in content moderation, requiring careful review of sensitive content against client guidelines.
Eligibility Criteria:
Candidates should be graduates or undergraduates with 0–3 years of relevant experience. Strong communication skills, both written and verbal, along with customer service orientation are essential. You should be proficient in computer navigation, multitasking, and problem-solving, while also demonstrating empathy, patience, and adaptability in a high-volume environment. The ability to work flexible shifts, handle repetitive tasks efficiently, and resolve queries independently will ensure success in this role.
How to Apply: Click here to apply through Concentrix Career’s Website
Also Read: 6 Internships And Job Updates For Freshers
TE Connectivity – Customer Service Associate IV
Company Overview:
TE Connectivity is a global leader in industrial technology, driving innovation to create safer, sustainable, and more connected solutions. With operations in over 130 countries and a workforce of 85,000 employees, TE delivers cutting-edge connectivity and sensor solutions that power next-generation transportation, energy networks, factories, medical technology, and more. The company is built on values of integrity, accountability, inclusion, innovation, and teamwork, ensuring that every connection counts.
Location:
This role is based in Bengaluru, India, as part of TE Connectivity’s global customer service operations. The position offers opportunities to work with international teams across EMEA and North America, supporting order management and customer engagement processes. TE provides a collaborative, performance-driven environment with exposure to global business practices and advanced systems.
Role Responsibilities:
As a Customer Service Associate IV, you will strengthen customer relationships by serving as a key liaison between clients and internal stakeholders. Responsibilities include manual order entry and updates, scheduling agreements, quote processing, and handling credits, debits, and returns. You will support customer portals, maintain profiles, process ad hoc requests, and ensure adherence to standard work instructions. Accuracy, timely delivery, and process efficiency are critical, along with collaboration across teams to meet customer needs.
Eligibility Criteria:
Candidates should hold a bachelor’s degree with 2–3 years of experience in customer service, preferably in order management. Proficiency in SAP, MS Office, Outlook, and web portals is required, along with strong written and verbal communication skills. The role demands attention to detail, adaptability, and a focus on quality. Being a team player, performance-oriented, and willing to work in shifts will help you excel in this position.
Apply Here: Click here to apply on TE Connectivity career’s page
Conduent – Customer Experience Associate II
Company Overview:
Conduent is a trusted provider of mission-critical services and solutions, supporting Fortune 100 companies and over 500 governments worldwide. With a focus on delivering exceptional outcomes, Conduent helps clients and communities through technology-driven solutions and dedicated associates. The company values individuality, collaboration, and innovation, creating a workplace where employees thrive while making a meaningful difference every day.
Location:
This role is based in Bengaluru, Karnataka, India. As part of Conduent’s customer service and transaction processing team, you will work in a supportive environment that emphasizes continuous growth and professional development. The position offers exposure to structured processes and global service standards while ensuring opportunities to contribute to impactful client outcomes.
Role Responsibilities:
As a Customer Experience Associate II, you will interact with clients through calls and case management systems to provide timely and effective service. Your responsibilities include assessing customer needs, following standard scripts and guidelines, documenting information, and updating databases accurately. You will handle inquiries with empathy, resolve issues when possible, escalate complex cases as required, and ensure compliance with company policies and service level agreements (SLAs). By delivering quality service, you will contribute to client satisfaction and team performance.
Eligibility Criteria:
Candidates should hold a graduate or undergraduate qualification with relevant customer service experience. Strong communication skills, both verbal and written, are essential, along with problem-solving ability and attention to detail. Comfort with structured procedures, adaptability in a fast-paced environment, and the ability to manage workloads independently are key to success. A customer-focused attitude, interpersonal skills, and readiness to work with established tools and systems will make you a strong fit for this role.
Apply Here: Click here to apply on Conduent career’s page
Conclusion | Top BPO Job Openings in Bengaluru for 2025
Customer service roles are no longer just about answering queries—they’re about building relationships, driving efficiency, and creating real impact for global businesses. Companies like Tesco, Concentrix, TE Connectivity, and Conduent are offering opportunities in Bengaluru that combine professional growth with exposure to international standards and best practices. Whether your strength lies in communication, problem-solving, or process management, these roles give you the platform to sharpen your skills while being part of organizations that value innovation, collaboration, and customer satisfaction. If you’re ready to take the next step in your career, these positions could be the perfect gateway to long-term success.