Hello everyone! I’m back with another exciting opportunity for freshers and job seekers looking to start their career in customer support. Sutherland Walk-in Non Voice Hiring 2026 has been announced in Chennai, offering a great chance to work in an international process with good salary and benefits. This is a walk-in drive, so you can directly attend the interview without waiting for calls. In this blog, we’ll cover eligibility, selection process, roles, skills, interview questions, and how to apply. So make sure you read till the end and don’t miss this opportunity.
Overview | Sutherland Walk-in Technical Support Hiring 2026
| Company Name | Sutherland |
| Job Role | Technical Support |
| Qualification | Any Graduate |
| Experience | 0Â –Â 2Â Years |
| Salary | INR Upto 3 LPA |
| Location | Chennai |
Eligibility Criteria | Sutherland Walk-in Technical Support Hiring 2026
1) Education: Graduate in any stream is eligible to apply.
2) Experience: Freshers and candidates with up to 2 years of experience can apply.
3) Communication Skills: Excellent verbal communication skills are required for handling international customers.
4) Availability: Immediate joiners are preferred and should be ready to join quickly.
5) Work Flexibility: Willingness to work in rotational shifts, mainly night shifts.
6) Work Mode: Candidates must be ready to work from office in Chennai.
Selection Process | Sutherland Walk-in Technical Support Hiring 2026
1) Direct Walk-in: Candidates need to visit the venue directly between 7th April to 10th April, 9:30 AM to 12:30 PM.
2) Assess1) Direct Walk-in: Candidates need to visit the venue between 8th April to 18th April, 11:00 AM to 3:00 PM.
2) HR Interview: Initial screening round to check communication skills and basic eligibility.
3) SD Panel Interview: Technical or process-related interview to evaluate role suitability.
4) Assessment: Candidates may be tested on communication, typing, or basic problem-solving.
5) Document Verification: Selected candidates need to submit required documents.
6) Onboarding Process: Final joining and training will be conducted by the company.
Roles & Responsibilities | Wipro Walk-in IT Support Hiring 2026
1) Handling Non-Voice Customer Support: You will provide support to international customers through chat and email processes, ensuring all queries are resolved efficiently.
2) Issue Resolution & Troubleshooting: You will analyze customer issues, provide appropriate solutions, and ensure quick resolution while maintaining accuracy.
3) Maintaining Service Quality: You will ensure high-quality customer service by following company guidelines and maintaining professionalism in all interactions.
4) Adhering to Process & Guidelines: You will follow standard operating procedures, company policies, and ensure compliance with service standards.
5) Managing Workload & Productivity: You will handle multiple customer queries simultaneously while maintaining productivity and meeting performance targets.
Skills & Competencies | Sutherland Walk-in Technical Support Hiring 2026
1) Communication Skills: Strong written and verbal communication skills are required to interact with international customers effectively.
2) Typing & Technical Skills: Basic typing skills and familiarity with chat/email tools are important for non-voice processes.
3) Customer Handling Skills: Ability to understand customer concerns and provide appropriate solutions professionally.
4) Adaptability & Flexibility: Willingness to work in night shifts and adapt to changing schedules and work environments.
5) Problem Solving Ability: Ability to analyze issues quickly and provide effective solutions in a fast-paced environment.
On The Day Of Interview |Â Sutherland Walk-in Technical Support Hiring 2026
1) Two Copies of Resume/CV: Bring two printed copies of your updated resume. These will be used for distribution among interviewers or for documentation purposes.
2) Identification Proof: Government-issued photo identification (e.g., Aadhar card, passport, driver’s license) for verification.
3) Educational Certificates: Copies of academic transcripts, degree certificates, or any relevant certifications mentioned in your resume.
4) Previous Employment Documents (if applicable): Offer letters, experience certificates, or any other relevant documents from previous employers.
5) Any Other Relevant Certifications/Documents: Copies of additional certifications, awards, or documents relevant to the role or your skills (if applicable).
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How to Sutherland Walk-in Technical Support Hiring 2026?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
| Role | Technical Support |
| For More Details | Click Here |
| Timings | 11.00 AM – 3.00 PM |
| Address | Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai , Landmark: Opposite Perungalathur Railway Station |
| Day | 8th April – 18th April |
| Contact | Bhavya ( 9042088737 ) |
General Interview Questions | Sutherland Walk-in Technical Support Hiring 2026
General Questions Interview Questions
1) Tell me about yourself
How to Answer: Give a brief introduction focusing on your education, skills, and interest in customer support roles.
2) Why do you want to join Sutherland?
How to Answer: Mention your interest in international processes and career growth opportunities.
3) What are your strengths and weaknesses?
How to Answer: Highlight strengths like communication and mention a weakness you are improving.
4) Are you comfortable working in night shifts?
How to Answer: Show flexibility and willingness to work in rotational shifts.
5) How do you handle pressure?
How to Answer: Explain how you stay calm and manage workload efficiently.
Role-Specific Interview Questions
6) What is non-voice process?
How to Answer: Explain it as customer support through chat or email without voice calls.
7) How do you handle customer queries via chat?
How to Answer: Explain understanding the issue, responding clearly, and resolving efficiently.
8) What is customer service?
How to Answer: Explain helping customers resolve issues and ensuring satisfaction.
9) How do you manage multiple chats at once?
How to Answer: Explain prioritization and multitasking skills.
10) What will you do if you don’t know the answer to a query?
How to Answer: Explain checking resources or escalating to seniors.
About the Company | Sutherland Walk-in Technical Support Hiring 2026
Sutherland is a global business process outsourcing (BPO) company that provides customer experience and digital transformation solutions. The company works with leading global brands across industries and focuses on delivering high-quality customer support services.
With a strong presence worldwide, Sutherland offers great career opportunities, especially for freshers, by providing training, growth opportunities, and a supportive work environment. The company is known for its focus on employee development and innovation in customer service.
Conclusion | Sutherland Walk-in Technical Support Hiring 2026
That’s all for today’s update on Sutherland Walk-in Non Voice Hiring 2026. This is a great opportunity for freshers who want to start their career in customer support and work in an international process.
Since it is a walk-in drive, make sure you attend within the given dates and time. Don’t miss this opportunity, and I’ll meet you in the next blog post with more exciting job updates. Keep learning and keep growing!
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Frequently Asked Questions | Sutherland Walk-in Technical Support Hiring 2026
1) Who can apply for this role?
Ans: Freshers and candidates with up to 2 years of experience can apply.
2) Is this a walk-in drive?
Ans: Yes, candidates need to visit the venue directly.
3) What is the salary offered?
Ans: 2.25 LPA to 3.5 LPA depending on experience.
4) Are night shifts required?
Ans: Yes, rotational night shifts are part of the role.
Disclaimer | Sutherland Walk-in Technical Support Hiring 2026
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.