Hello everyone! I’m back with another exciting opportunity for freshers and job seekers looking to start their career in customer support. Sutherland Walk-in Non Voice Hiring 2026 has been announced in Chennai, offering a great chance to work in an international process with good salary and benefits. This is a walk-in drive, so you can directly attend the interview without waiting for calls. In this blog, we’ll cover eligibility, selection process, roles, skills, interview questions, and how to apply. So make sure you read till the end and don’t miss this opportunity.
Overview | Sutherland Walk-in Technical Support Hiring 2026
| Company Name | Sutherland |
| Job Role | Technical Support Executive |
| Qualification | Any Graduate |
| Experience | 0Â –Â 3Â Years |
| Salary | INR Upto 3 LPA |
| Location | Chennai |
Eligibility Criteria | Sutherland Walk-in Technical Support Hiring 2026
1) Education: Graduate in any discipline is required.
2) Experience: Candidates with 0–3 years of experience in customer service or support roles can apply.
3) Communication Skills: Excellent written and spoken English communication skills are mandatory.
4) Technical Knowledge: Basic understanding of cloud concepts and customer support processes is preferred.
5) Analytical Skills: Strong critical thinking and problem-solving abilities.
6) Work Flexibility: Willingness to work in rotational shifts (mostly night shifts).
Selection Process | Sutherland Walk-in Technical Support Hiring 2026
1) Direct Walk-in: Candidates need to visit the venue directly between 7th April to 10th April, 9:30 AM to 12:30 PM.
2) Assess1) Direct Walk-in: Candidates need to visit the venue between 8th April to 18th April, 11:00 AM to 3:00 PM.
2) HR Interview: Initial screening round to check communication skills and basic eligibility.
3) SD Panel Interview: Technical or process-related interview to evaluate role suitability.
4) Assessment: Candidates may be tested on communication, typing, or basic problem-solving.
5) Document Verification: Selected candidates need to submit required documents.
6) Onboarding Process: Final joining and training will be conducted by the company.
Roles & Responsibilities | Wipro Walk-in IT Support Hiring 2026
1) Customer Query Resolution: You will handle customer queries through written channels and ensure accurate and timely responses based on SLAs.
2) Issue Analysis & Problem Solving: You will analyze customer issues using critical thinking and provide effective solutions.
3) Customer Communication & Support: You will communicate professionally and clearly while maintaining a customer-first approach.
4) Process Compliance & Quality Assurance: You will follow SOPs, maintain accuracy, and meet quality standards in all interactions.
5) Escalation & Process Improvement: You will escalate complex issues when required and suggest improvements for recurring problems.
Skills & Competencies | Sutherland Walk-in Technical Support Hiring 2026
1) Communication Skills: Strong written and verbal communication skills for handling customer interactions.
2) Analytical Thinking: Ability to analyze issues and provide accurate solutions.
3) Customer Service Orientation: Focus on delivering high-quality customer experience.
4) Attention to Detail: Ability to ensure accuracy and completeness in work.
5) Technical & Cloud Knowledge: Basic understanding of cloud concepts and support tools is an advantage
On The Day Of Interview | Sutherland Walk-in Technical Support Hiring 2026
1) Two Copies of Resume/CV: Bring two printed copies of your updated resume. These will be used for distribution among interviewers or for documentation purposes.
2) Identification Proof: Government-issued photo identification (e.g., Aadhar card, passport, driver’s license) for verification.
3) Educational Certificates: Copies of academic transcripts, degree certificates, or any relevant certifications mentioned in your resume.
4) Previous Employment Documents (if applicable): Offer letters, experience certificates, or any other relevant documents from previous employers.
5) Any Other Relevant Certifications/Documents: Copies of additional certifications, awards, or documents relevant to the role or your skills (if applicable).
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How to Sutherland Walk-in Technical Support Hiring 2026?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
| Role | Technical Support |
| For More Details | Click Here |
| Timings | 11.00 AM – 1.30 PM |
| Address | A1 Ground floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai-600063 |
| Day | 16th April – 17th April |
| Contact | Priscilla |
General Interview Questions | Sutherland Walk-in Technical Support Hiring 2026
General Questions Interview Questions
1) Tell me about yourself
How to Answer: Give a brief introduction focusing on your education, skills, and interest in customer support roles.
2) Why do you want to join Sutherland?
How to Answer: Mention your interest in international processes and career growth opportunities.
3) What are your strengths and weaknesses?
How to Answer: Highlight strengths like communication and mention a weakness you are improving.
4) Are you comfortable working in night shifts?
How to Answer: Show flexibility and willingness to work in rotational shifts.
5) How do you handle pressure?
How to Answer: Explain how you stay calm and manage workload efficiently.
Role-Specific Interview Questions
6) What is non-voice process?
How to Answer: Explain it as customer support through chat or email without voice calls.
7) How do you handle customer queries via chat?
How to Answer: Explain understanding the issue, responding clearly, and resolving efficiently.
8) What is customer service?
How to Answer: Explain helping customers resolve issues and ensuring satisfaction.
9) How do you manage multiple chats at once?
How to Answer: Explain prioritization and multitasking skills.
10) What will you do if you don’t know the answer to a query?
How to Answer: Explain checking resources or escalating to seniors.
About the Company | Sutherland Walk-in Technical Support Hiring 2026
Sutherland is a global business process outsourcing (BPO) company that provides customer experience and digital transformation solutions. The company works with leading global brands across industries and focuses on delivering high-quality customer support services.
With a strong presence worldwide, Sutherland offers great career opportunities, especially for freshers, by providing training, growth opportunities, and a supportive work environment. The company is known for its focus on employee development and innovation in customer service.
Conclusion | Sutherland Walk-in Technical Support Hiring 2026
That’s all for today’s update on Sutherland Walk-in Non Voice Hiring 2026. This is a great opportunity for freshers who want to start their career in customer support and work in an international process.
Since it is a walk-in drive, make sure you attend within the given dates and time. Don’t miss this opportunity, and I’ll meet you in the next blog post with more exciting job updates. Keep learning and keep growing!
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Frequently Asked Questions | Sutherland Walk-in Technical Support Hiring 2026
1) Who can apply for this role?
Ans: Freshers and candidates with up to 2 years of experience can apply.
2) Is this a walk-in drive?
Ans: Yes, candidates need to visit the venue directly.
3) What is the salary offered?
Ans: 2.25 LPA to 3.5 LPA depending on experience.
4) Are night shifts required?
Ans: Yes, rotational night shifts are part of the role.
Disclaimer | Sutherland Walk-in Technical Support Hiring 2026
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.